Act! and Office 2013

Act! and OfficeSince Act! is not owned by Microsoft, their decisions on upgrading software remain independent of each other.  Historically, Act! will not release any patches or updates until Office has been published.  Also, Act! doesn’t retrofit earlier versions of Act! to be compliant with the latest version of Office.

So, what happens if you get one new PC out of ten with Office 2013 while running Act! 2011 ?  If you call Act!, then you have to upgrade ALL ten PCs to make that one PC compliant with Act! and Office 2013.

That’s no longer the case since you found this page.  We have a couple solutions that work-around this and save you $300/PC in upgrade costs.  There can be other compelling reasons to upgrade Act!; however, Office compatibility may not have to be one of them.

Here is our Act! and Office Compatibility Chart:

Act! / Office Office 2003 Office 2007 Office 2010 Office 2013 / Office 365
Act! 2008 OK OK Fix Word/Excel
Fix Outlook
Fix Word, Excel and Outlook
Fix Outlook
Act! 2009 OK OK Fix Word/Excel
Fix Outlook
Fix Word, Excel and Outlook
Fix Outlook
Act! 2010 OK OK Fix Word/Excel
Fix Outlook
Fix Word, Excel and Outlook
Fix Outlook
Act! 2011 OK OK OK Fix Word/Excel
Fix Outlook
Fix Word, Excel and Outlook
Act! 2012 OK OK OK Fix Word/Excel
Fix Outlook
Fix Word, Excel and Outlook
Act! 2013 OK OK OK OK1
Act! v16 OK OK OK OK
Act! v17 OK OK OK OK

1Act! is “hit or miss” on this feature even with service pack 1 upgrade, and it’s strongly recommended to either upgrade to v16+ or acquire the Word/Excel, Outlook or our bundle to fix ensure the best experience. For example, Act! 2013 with Office 2013 cannot consistently sent out a mail-merge via e-mail to many contacts. I had to upgrade the client to v16 to ensure Act! would provide support for this feature.

For any version to work natively or with our patches, 32 bit Office must be installed.

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